{"id":1077,"date":"2026-06-02T09:23:53","date_gmt":"2026-06-02T07:23:53","guid":{"rendered":"https:\/\/vigil-solutions.eu\/?post_type=docs&p=1077"},"modified":"2026-06-25T14:17:08","modified_gmt":"2026-06-25T12:17:08","password":"","slug":"validate-a-kyc-file-and-track-validation","status":"publish","type":"docs","link":"https:\/\/vigil-solutions.eu\/en\/docs\/valider-un-dossier-kyc-et-suivre-la-validation\/","title":{"rendered":"02.07 \u2013 Validate a KYC file and track validation"},"content":{"rendered":"

This procedure describes the request for KYC file validation, the intervention of validators and the tracking of history.<\/em><\/p>\n\n\n\n

<\/div>\n\n\n\n

Create a validation request<\/h2>\n\n\n\n

1. In the client folder, open the \u00abRecord Validation\u00bb tab.<\/p>\n\n\n\n

2. Click \u00abRequest Validation\u00bb.<\/p>\n\n\n\n

3. Name the request (examples: Customer acceptance, hit processing validation, file review...)<\/p>\n\n\n\n

4. Add the person or people who need to approve the file.<\/p>\n\n\n\n

5. Choose the validation method: Series (validator 1, then 2, and so on) or parallel (everyone at the same time).<\/p>\n\n\n\n

6. Choose the type of report to be validated <\/p>\n\n\n\n

7. Click \u00abSave and send\u00bb.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Notes: <\/strong><\/p>\n\n\n\n

If you want to preview the report that will be sent, click on \u00abprint test \u00bb.<\/p>\n\n\n\n

\n\n\n\n

If you wish to customise the email that is sent, you can directly edit it in the pop-up window that appears before sending.<\/p>\n\n\n\n

\n\n\n\n

If a validation is in progress, you cannot send a second validation for the same file. You will need to cancel the current validation first. <\/p>\n\n\n\n

\n\n\n\n
<\/div>\n\n\n\n

Validator action<\/h2>\n\n\n\n

The validator receives an email request. A first email contains the access link; a second email contains the security code.<\/p>\n\n\n\n

    \n
  • Consult the PDF document that summarises the information encoded in the application.<\/li>\n\n\n\n
  • State your name and surname.<\/li>\n\n\n\n
  • Sign<\/li>\n\n\n\n
  • Add a comment, mandatory in case of rejection.<\/li>\n\n\n\n
  • Validate or reject the KYC file.<\/li>\n<\/ul>\n\n\n\n
    <\/div>\n\n\n\n

    Follow validation history<\/h2>\n\n\n\n

    Within a KYC file<\/h3>\n\n\n\n

    In the \u00abRecord Validation\u00bb tab, the user can view the history of requests and their status.<\/p>\n\n\n\n

      \n
    • In treatment: the validator has not yet approved or rejected the file.<\/li>\n\n\n\n
    • Rejected: The validator rejected the file and provided a comment.<\/li>\n\n\n\n
    • Cancelled: validation request has been cancelled.<\/li>\n\n\n\n
    • Completed: the validator has approved the KYC file.<\/li>\n<\/ul>\n\n\n\n

      The history also allows you to download the validated report and proof of validation in PDF format.
      These reports remain available in the app indefinitely. <\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n
      <\/div>\n\n\n\n

      Globally <\/h3>\n\n\n\n

      To track your clients' validations, you can either: <\/p>\n\n\n\n

      Download an Excel file containing all the necessary information regarding validation.
      This Excel file is available within the \u00abClient Register\u00bb tab, by clicking \u00abExport customer list\u00bb in the top right corner.\u00bb<\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n
      <\/div>\n\n\n\n

      2. Consult the validation register
      This register is available in the top banner by clicking on \u00abVerification\u00bb then \u00abClient validation\u00bb.\u00bb<\/p>\n\n\n\n

      <\/p>\n\n\n\n

      \"\"<\/figure>","protected":false},"excerpt":{"rendered":"

      Cette proc\u00e9dure d\u00e9crit la demande de validation du dossier KYC, l\u2019intervention des validateurs et le suivi de l\u2019historique. Cr\u00e9er une demande de validation 1. Dans le dossier client, ouvrez l\u2019onglet \u00ab Validation de la fiche \u00bb. 2. Cliquez sur \u00ab Demande de validation \u00bb. 3. Nommez la demande (exemples : Acceptation client, validation du traitement […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[9],"doc_tag":[16],"class_list":["post-1077","docs","type-docs","status-publish","hentry","doc_category-kyc","doc_tag-creer-et-gerer-un-dossier-kyc"],"year_month":"2026-09","word_count":407,"total_views":"1","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Bastien Decerf","author_nicename":"bdecerfarcad-lu","author_url":"https:\/\/vigil-solutions.eu\/en\/author\/bdecerfarcad-lu\/"},"doc_category_info":[{"term_name":"KYC","term_url":"https:\/\/vigil-solutions.eu\/en\/docs-category\/kyc\/"}],"doc_tag_info":[{"term_name":"Cr\u00e9er et g\u00e9rer un dossier KYC","term_url":"https:\/\/vigil-solutions.eu\/en\/docs-tag\/creer-et-gerer-un-dossier-kyc\/"}],"yoast_head":"\n02.07 - Valider un dossier KYC et suivre la validation - Vigil<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vigil-solutions.eu\/en\/documents\/validate-a-kyc-file-and-track-validation\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"02.07 - Valider un dossier KYC et suivre la validation - Vigil\" \/>\n<meta property=\"og:description\" content=\"Cette proc\u00e9dure d\u00e9crit la demande de validation du dossier KYC, l\u2019intervention des validateurs et le suivi de l\u2019historique. Cr\u00e9er une demande de validation 1. Dans le dossier client, ouvrez l\u2019onglet \u00ab Validation de la fiche \u00bb. 2. Cliquez sur \u00ab Demande de validation \u00bb. 3. 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