{"id":1074,"date":"2026-06-02T09:22:42","date_gmt":"2026-06-02T07:22:42","guid":{"rendered":"https:\/\/vigil-solutions.eu\/?post_type=docs&p=1074"},"modified":"2026-06-02T09:58:44","modified_gmt":"2026-06-02T07:58:44","password":"","slug":"collecter-les-informations-complementaires","status":"publish","type":"docs","link":"https:\/\/vigil-solutions.eu\/en\/docs\/collecter-les-informations-complementaires\/","title":{"rendered":"02.06 \u2013 Gather further information"},"content":{"rendered":"

Cette section permet d\u2019ajouter des informations ou justificatifs compl\u00e9mentaires au dossier client.<\/em><\/p>\n\n\n\n

Objectif<\/h2>\n\n\n\n

La section \u00ab Informations compl\u00e9mentaires \u00bb sert \u00e0 documenter les \u00e9l\u00e9ments compl\u00e9mentaires obtenus pour chaque client, notamment lorsque certaines demandes internes ou r\u00e9glementaires doivent \u00eatre justifi\u00e9es.<\/p>\n\n\n\n

Organisation de la section<\/h2>\n\n\n\n
    \n
  • Chaque cat\u00e9gorie contient une ou plusieurs demandes.<\/li>\n\n\n\n
  • Pour chaque demande, un commentaire peut \u00eatre encod\u00e9.<\/li>\n\n\n\n
  • Un document peut \u00e9galement \u00eatre joint pour justifier ou compl\u00e9ter la r\u00e9ponse.<\/li>\n<\/ul>\n\n\n\n
    \"\"<\/figure>\n\n\n\n

    Section des informations compl\u00e9mentaires avec commentaires et pi\u00e8ces jointes.<\/em><\/p>\n\n\n\n

    Proc\u00e9dure<\/h2>\n\n\n\n

    1. Ouvrez la section \u00ab Informations compl\u00e9mentaires \u00bb du dossier client.<\/p>\n\n\n\n

    2. Rep\u00e9rez la cat\u00e9gorie et la demande \u00e0 compl\u00e9ter.<\/p>\n\n\n\n

    3. R\u00e9digez un commentaire si n\u00e9cessaire.<\/p>\n\n\n\n

    4. Joignez un document lorsque la demande le requiert.<\/p>\n\n\n\n

    5. V\u00e9rifiez que les informations ajout\u00e9es sont compl\u00e8tes et compr\u00e9hensibles.<\/p>\n\n\n\n

    Conseil : <\/strong>Privil\u00e9giez des commentaires courts, factuels et dat\u00e9s lorsque cela facilite la compr\u00e9hension du dossier lors d\u2019une revue ult\u00e9rieure.<\/p>","protected":false},"excerpt":{"rendered":"

    Cette section permet d\u2019ajouter des informations ou justificatifs compl\u00e9mentaires au dossier client. Objectif La section \u00ab Informations compl\u00e9mentaires \u00bb sert \u00e0 documenter les \u00e9l\u00e9ments compl\u00e9mentaires obtenus pour chaque client, notamment lorsque certaines demandes internes ou r\u00e9glementaires doivent \u00eatre justifi\u00e9es. Organisation de la section Section des informations compl\u00e9mentaires avec commentaires et pi\u00e8ces jointes. Proc\u00e9dure 1. Ouvrez […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[9],"doc_tag":[16],"class_list":["post-1074","docs","type-docs","status-publish","hentry","doc_category-kyc","doc_tag-creer-et-gerer-un-dossier-kyc"],"year_month":"2026-06","word_count":161,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Bastien Decerf","author_nicename":"bdecerfarcad-lu","author_url":"https:\/\/vigil-solutions.eu\/en\/author\/bdecerfarcad-lu\/"},"doc_category_info":[{"term_name":"KYC","term_url":"https:\/\/vigil-solutions.eu\/en\/docs-category\/kyc\/"}],"doc_tag_info":[{"term_name":"Cr\u00e9er et g\u00e9rer un dossier KYC","term_url":"https:\/\/vigil-solutions.eu\/en\/docs-tag\/creer-et-gerer-un-dossier-kyc\/"}],"yoast_head":"\n02.06 - Collecter les informations compl\u00e9mentaires - Vigil<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vigil-solutions.eu\/en\/documents\/collecter-les-informations-complementaires\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"02.06 - Collecter les informations compl\u00e9mentaires - Vigil\" \/>\n<meta property=\"og:description\" content=\"Cette section permet d\u2019ajouter des informations ou justificatifs compl\u00e9mentaires au dossier client. Objectif La section \u00ab Informations compl\u00e9mentaires \u00bb sert \u00e0 documenter les \u00e9l\u00e9ments compl\u00e9mentaires obtenus pour chaque client, notamment lorsque certaines demandes internes ou r\u00e9glementaires doivent \u00eatre justifi\u00e9es. Organisation de la section Section des informations compl\u00e9mentaires avec commentaires et pi\u00e8ces jointes. Proc\u00e9dure 1. 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