{"id":1069,"date":"2026-06-02T09:14:46","date_gmt":"2026-06-02T07:14:46","guid":{"rendered":"https:\/\/vigil-solutions.eu\/?post_type=docs&#038;p=1069"},"modified":"2026-06-02T09:58:37","modified_gmt":"2026-06-02T07:58:37","password":"","slug":"verifier-lidentite-et-gerer-les-documents","status":"publish","type":"docs","link":"https:\/\/vigil-solutions.eu\/en\/docs\/verifier-lidentite-et-gerer-les-documents\/","title":{"rendered":"02.05 \u2013 Verify identity and manage documents"},"content":{"rendered":"<p><em>Cette proc\u00e9dure explique comment consulter les documents demand\u00e9s, les importer et remplacer les documents expir\u00e9s.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Objectif<\/h2>\n\n\n\n<p>La v\u00e9rification d\u2019identit\u00e9 repose sur la collecte et la mise \u00e0 jour des documents demand\u00e9s dans le dossier KYC.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Consulter et importer les documents demand\u00e9s<\/h2>\n\n\n\n<p>1. Dans le dossier client, ouvrez la section \u00ab R\u00e9sum\u00e9 des documents \u00bb.<\/p>\n\n\n\n<p>2. Cliquez sur \u00ab Afficher \u00bb pour consulter les documents attendus.<\/p>\n\n\n\n<p>3. T\u00e9l\u00e9chargez ou importez les documents demand\u00e9s sur la plateforme.<\/p>\n\n\n\n<p>4. V\u00e9rifiez que le statut des documents est correctement mis \u00e0 jour.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"634\" height=\"195\" src=\"https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/06\/image-10.jpg\" alt=\"\" class=\"wp-image-1070\" srcset=\"https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/06\/image-10.jpg 634w, https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/06\/image-10-300x92.jpg 300w, https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/06\/image-10-18x6.jpg 18w\" sizes=\"(max-width: 634px) 100vw, 634px\" \/><\/figure>\n\n\n\n<p><em>R\u00e9sum\u00e9 des documents et bouton \u00ab Afficher \u00bb.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"634\" height=\"195\" src=\"https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/06\/image-11.jpg\" alt=\"\" class=\"wp-image-1071\" srcset=\"https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/06\/image-11.jpg 634w, https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/06\/image-11-300x92.jpg 300w, https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/06\/image-11-18x6.jpg 18w\" sizes=\"(max-width: 634px) 100vw, 634px\" \/><\/figure>\n\n\n\n<p><em>Import des documents demand\u00e9s dans le dossier client.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Remplacer un document expir\u00e9<\/h2>\n\n\n\n<p>1. Ouvrez la section \u00ab Expiration des documents \u00bb.<\/p>\n\n\n\n<p>2. Identifiez le document expir\u00e9 ou arrivant \u00e0 \u00e9ch\u00e9ance.<\/p>\n\n\n\n<p>3. Importez une nouvelle version du document.<\/p>\n\n\n\n<p>4. Contr\u00f4lez que la nouvelle version est bien attach\u00e9e au dossier.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"634\" height=\"186\" src=\"https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/06\/image-12.jpg\" alt=\"\" class=\"wp-image-1072\" srcset=\"https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/06\/image-12.jpg 634w, https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/06\/image-12-300x88.jpg 300w, https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/06\/image-12-18x5.jpg 18w\" sizes=\"(max-width: 634px) 100vw, 634px\" \/><\/figure>\n\n\n\n<p><em>Remplacement d\u2019un document expir\u00e9 par une nouvelle version.<\/em><\/p>\n\n\n\n<p><strong>Conseil : <\/strong>Lorsque le module de communication client est activ\u00e9, vous pouvez \u00e9galement envoyer une demande au client afin qu\u2019il fournisse lui-m\u00eame une nouvelle version du document.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Cette proc\u00e9dure explique comment consulter les documents demand\u00e9s, les importer et remplacer les documents expir\u00e9s. Objectif La v\u00e9rification d\u2019identit\u00e9 repose sur la collecte et la mise \u00e0 jour des documents demand\u00e9s dans le dossier KYC. Consulter et importer les documents demand\u00e9s 1. Dans le dossier client, ouvrez la section \u00ab R\u00e9sum\u00e9 des documents \u00bb. 2. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[9],"doc_tag":[16],"class_list":["post-1069","docs","type-docs","status-publish","hentry","doc_category-kyc","doc_tag-creer-et-gerer-un-dossier-kyc"],"year_month":"2026-06","word_count":178,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Bastien Decerf","author_nicename":"bdecerfarcad-lu","author_url":"https:\/\/vigil-solutions.eu\/en\/author\/bdecerfarcad-lu\/"},"doc_category_info":[{"term_name":"KYC","term_url":"https:\/\/vigil-solutions.eu\/en\/docs-category\/kyc\/"}],"doc_tag_info":[{"term_name":"Cr\u00e9er et g\u00e9rer un dossier KYC","term_url":"https:\/\/vigil-solutions.eu\/en\/docs-tag\/creer-et-gerer-un-dossier-kyc\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>02.05 - V\u00e9rifier l\u2019identit\u00e9 et g\u00e9rer les documents - Vigil<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vigil-solutions.eu\/en\/documents\/verifier-lidentite-et-gerer-les-documents\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"02.05 - V\u00e9rifier l\u2019identit\u00e9 et g\u00e9rer les documents - Vigil\" \/>\n<meta property=\"og:description\" content=\"Cette proc\u00e9dure explique comment consulter les documents demand\u00e9s, les importer et remplacer les documents expir\u00e9s. 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