{"id":1056,"date":"2026-06-02T09:02:17","date_gmt":"2026-06-02T07:02:17","guid":{"rendered":"https:\/\/vigil-solutions.eu\/?post_type=docs&#038;p=1056"},"modified":"2026-06-04T10:24:53","modified_gmt":"2026-06-04T08:24:53","password":"","slug":"identify-a-client","status":"publish","type":"docs","link":"https:\/\/vigil-solutions.eu\/en\/docs\/identifier-un-client\/","title":{"rendered":"02.02 \u2013 Identify a customer"},"content":{"rendered":"<p><em>This procedure explains how to complete a client identification form. <\/em><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<p>1. Open the customer file (by clicking on the customer's name in the customer register)<\/p>\n\n\n\n<p>2. Access the \u00abClient Identification\u00bb section (on the left-hand column).<\/p>\n\n\n\n<p>3. Complete the requested information on the identification form.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1598\" height=\"816\" src=\"https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/07\/ID-1-.png\" alt=\"\" class=\"wp-image-1144\" srcset=\"https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/07\/ID-1-.png 1286w, https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/07\/ID-1--300x155.png 300w, https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/07\/ID-1--1024x530.png 1024w, https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/07\/ID-1--768x398.png 768w, https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/07\/ID-1--18x9.png 18w\" sizes=\"(max-width: 1598px) 100vw, 1598px\" \/><\/figure>\n\n\n\n<p>4. Check the information entered.<\/p>\n\n\n\n<p>5. Click \u00abSave\u00bb once the record is complete.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"869\" height=\"544\" src=\"https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/07\/ID-2.png\" alt=\"\" class=\"wp-image-1145\" style=\"width:519px;height:auto\" srcset=\"https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/07\/ID-2.png 731w, https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/07\/ID-2-300x273.png 300w, https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/07\/ID-2-13x12.png 13w\" sizes=\"(max-width: 869px) 100vw, 869px\" \/><\/figure>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Cette proc\u00e9dure explique comment compl\u00e9ter la fiche d\u2019identification d\u2019un client Proc\u00e9dure 1. Ouvrez la fiche du client (en cliquant sur le nom du client, au sein du registre des clients) 2. Acc\u00e9dez \u00e0 la section \u00ab Identification client \u00bb (dans la colonne de gauche). 3. Compl\u00e9tez les informations demand\u00e9es dans la fiche d\u2019identification. 4. V\u00e9rifiez [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[9],"doc_tag":[16],"class_list":["post-1056","docs","type-docs","status-publish","hentry","doc_category-kyc","doc_tag-creer-et-gerer-un-dossier-kyc"],"year_month":"2026-09","word_count":71,"total_views":"1","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Bastien Decerf","author_nicename":"bdecerfarcad-lu","author_url":"https:\/\/vigil-solutions.eu\/en\/author\/bdecerfarcad-lu\/"},"doc_category_info":[{"term_name":"KYC","term_url":"https:\/\/vigil-solutions.eu\/en\/docs-category\/kyc\/"}],"doc_tag_info":[{"term_name":"Cr\u00e9er et g\u00e9rer un dossier KYC","term_url":"https:\/\/vigil-solutions.eu\/en\/docs-tag\/creer-et-gerer-un-dossier-kyc\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>02.02 - Identifier un client - Vigil<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vigil-solutions.eu\/en\/documents\/identify-a-client\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"02.02 - Identifier un client - Vigil\" \/>\n<meta property=\"og:description\" content=\"Cette proc\u00e9dure explique comment compl\u00e9ter la fiche d\u2019identification d\u2019un client Proc\u00e9dure 1. Ouvrez la fiche du client (en cliquant sur le nom du client, au sein du registre des clients) 2. Acc\u00e9dez \u00e0 la section \u00ab Identification client \u00bb (dans la colonne de gauche). 3. Compl\u00e9tez les informations demand\u00e9es dans la fiche d\u2019identification. 4. V\u00e9rifiez [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vigil-solutions.eu\/en\/documents\/identify-a-client\/\" \/>\n<meta property=\"og:site_name\" content=\"Vigil\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-04T08:24:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/vigil-solutions.eu\/wp-content\/uploads\/2026\/06\/image-11.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1598\" \/>\n\t<meta property=\"og:image:height\" content=\"816\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/vigil-solutions.eu\\\/docs\\\/identifier-un-client\\\/\",\"url\":\"https:\\\/\\\/vigil-solutions.eu\\\/docs\\\/identifier-un-client\\\/\",\"name\":\"02.02 - Identifier un client - Vigil\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/vigil-solutions.eu\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/vigil-solutions.eu\\\/docs\\\/identifier-un-client\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/vigil-solutions.eu\\\/docs\\\/identifier-un-client\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/vigil-solutions.eu\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/image-11.png\",\"datePublished\":\"2026-06-02T07:02:17+00:00\",\"dateModified\":\"2026-06-04T08:24:53+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/vigil-solutions.eu\\\/docs\\\/identifier-un-client\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/vigil-solutions.eu\\\/docs\\\/identifier-un-client\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/vigil-solutions.eu\\\/docs\\\/identifier-un-client\\\/#primaryimage\",\"url\":\"https:\\\/\\\/vigil-solutions.eu\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/image-11.png\",\"contentUrl\":\"https:\\\/\\\/vigil-solutions.eu\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/image-11.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/vigil-solutions.eu\\\/docs\\\/identifier-un-client\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/vigil-solutions.eu\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Docs\",\"item\":\"https:\\\/\\\/vigil-solutions.eu\\\/docs\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"02.02 &#8211; Identifier un client\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/vigil-solutions.eu\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/vigil-solutions.eu\\\/en\\\/\",\"name\":\"Vigil-solutions\",\"description\":\"Application 100% Web\",\"publisher\":{\"@id\":\"https:\\\/\\\/vigil-solutions.eu\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/vigil-solutions.eu\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/vigil-solutions.eu\\\/en\\\/#organization\",\"name\":\"Vigil\",\"url\":\"https:\\\/\\\/vigil-solutions.eu\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/vigil-solutions.eu\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/vigil-solutions.eu\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/1.-logo_VIGIL.png\",\"contentUrl\":\"https:\\\/\\\/vigil-solutions.eu\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/1.-logo_VIGIL.png\",\"width\":601,\"height\":248,\"caption\":\"Vigil\"},\"image\":{\"@id\":\"https:\\\/\\\/vigil-solutions.eu\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"02.02 - Identify a client - Vigil","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/vigil-solutions.eu\/en\/documents\/identify-a-client\/","og_locale":"en_GB","og_type":"article","og_title":"02.02 - Identifier un client - Vigil","og_description":"Cette proc\u00e9dure explique comment compl\u00e9ter la fiche d\u2019identification d\u2019un client Proc\u00e9dure 1. 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